We value your satisfaction and want to ensure that every custom order is perfect. That's why we never proceed without your final approval.

That means we won't print your items unless you give us the go-ahead and full payment is completed.

After we receive your approval, we will provide you with an estimated time of completion. Once your items are shipped, you will receive a tracking number for easy monitoring. Don't forget to keep a close eye on your email for important updates. To ensure smooth communication, please add us to your safe contact list. And finally, make sure to follow us on social media to stay connected and be the first to know about exciting updates, promotions, and more.

We hold our products to the same standard that we personally wear and approve of. If they don't meet our expectations in terms of quality, we won't offer them to our valued customers either. We truly understand the value of a high-quality shirt. That's why we strive to bring you products of exceptional quality that last wash after wash. We are committed to providing you with nothing less than the best.

We provide size information for our products to assist you in finding the perfect fit. It's important for you to determine which size suits you best.

We understand that choosing the right size is crucial, especially considering that all items are final sale. If you have any doubts or questions about sizing, please don't hesitate to reach out to us directly before making a purchase. Rest assured, we are dedicated to providing prompt assistance and will respond to your inquiry within 48 business hours.

Your satisfaction is our priority.

Embark on a captivating journey through a world of creative possibilities with our exceptional range of drinkware. Our tumblers, cups, and mugs are masterfully designed with meticulous attention to detail, crafted to order with the utmost care to bring you unrivaled delight and pleasure. Immerse yourself in the luxury of our products, equipped with cutting-edge double-wall insulation technology, ensuring that your favorite beverages stay at their optimal temperatures for extended periods. In our dedication to offering unique experiences, we proudly present our mesmerizing glow-in-the-dark tumblers, designed to keep you visible even during the darkest hours.

And that's not all: We are thrilled to introduce our latest addition of glass cans, promising a delightful drinking experience for everyone. Unleash your senses, explore our unparalleled selection, and immerse yourself in the epitome of craftsmanship.

Ensuring swift order fulfillment is our utmost priority, and we make every effort to dispatch your orders promptly, typically within a remarkable 2 business days.

However, please note that we operate within a 10-day grace period to allow for any unforeseen circumstances. Despite our dedication, it's important to acknowledge that Quetzalito has limited control over delivery and transit times, which may vary depending on external factors.

Once your order is completed, a tracking number will be provided, empowering you with the ability to conveniently monitor its progress at your disposal.

Your satisfaction and a seamless shopping experience remain our top concern.

In consideration of the unique nature of our business, it is important to note that ALL SALES ARE FINAL. As personalized items are specifically crafted to meet your individual preferences, they cannot be resold.

We take pride in delivering customized products tailored exclusively for you. Therefore, we kindly ask you to carefully review your order details before finalizing your purchase.

If you have any questions or concerns, we're here to help. Your happiness is our top priority, and we are dedicated to ensuring that you are delighted with your personalized items.

Your rights under the California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.

How to opt out

By clicking on the link , we will no longer collect or sell your personal information. This applies to both third-parties and the data we collect to help personalize your experience on our website or through other communications. For more information, view our privacy policy.

Please note that once an order has left our facility, we cannot be held liable for any loss or theft that may occur during transit. While we take every precaution to ensure the safe delivery of your items, circumstances beyond our control may arise.

Theft is rare but does happen that is why we recommend selecting a shipping option that includes tracking and insurance for added security and peace of mind. Should you have any concerns regarding the delivery of your order, please don't hesitate to reach out to the shipping carrier directly to inquire about any available options or assistance.